Jenna made the process easy. She was very helpful and always available to answer my questions. It was so nice to work with her, I would choose to work with her again
Jenna is the best hands down! Was always there when I reached out! Went above and beyond to get us in our house! I would recommend her to anyone looking! I truly believe she is the only reason we are in our house, she put in some work for us and we are forever grateful!
The First Access Mortgage team is outstanding, knowledgeable, responses quickly, and very attentive. It was such a pleasure and a breeze to work with them for my home. I'd recommend these sweet ladies to anyone! Taffy and Jenna are the best at what they do!
Jenna was amazing!! She was very patient dealing with me during my first time buy. Very quick to get back to me as well, if she didn't answer the phone she called back or texted almost immediately. Definitely a fantastic and positive experience with First Access.
Jenna was such a huge help throughout the entire process of buying my home. So grateful for her knowledge and Patience!!! Highly recommend her.
Jenna was amazing! I never dreamed we could close on a house in under a month, but she started working the minute we signed the contract—which happened to be on a Sunday. It was such an easy process, even though we were doing everything at a distance. I can’t recommend her and First Access highly enough.
Working with First Access Mortgage was such an incredible experience to go through pertaining the refinance process. Jenna was on it and so easy to work with from day one! She was there for any questions I had as well as quick response to all my emails and step by step directions and realistic views pertaining my case. It was truly a pleasure to work with her and the team and I definitely plan to circle back around when I'm ready to purchase my next home. Thank you First Access Mortgage!!
Incredible home buying process! Jenna was helpful, informative and patient every step of the way. She always returned my calls/texts/emails and communicated with me throughout the process. Pleasure doing business with this company!!
I cannot say enough positive things regarding Jenna Whitmer (and Taffy) at First Access! I have used them twice now for a home purchase (and a refi) and have had top notch service with every interaction. Jenna is quick to respond to my crazy questions, and makes communication a pleasure, and is very knowledgeable. I felt like she taught me things every step of the way. I have called her with banking related questions and she never hesitates to help find the answer I'm seeking. This is a five star company with ten star employees.
I had a great experience with First Access working with Kevin and Jenna. Jenna was so knowledgeable and pushed the process and made sure we had everything ready for the underwriters. I couldn't have done it without her!! Highly recommend!!
Worked with me until the end. I am grateful for Ms. Chantelle, Stacy and Taffy that help me buy my first home, and anyone else that played a part. I'm truly the thankful. Thanks again.
It was a pleasure working with the team at First Access Mortgage. Working with Chantelle was a great experience she was very accurate, knowledgeable and she kept her A game on at all time. Thank you for making our dream come through. We are very happy with my new home.
I would recommend her she is The best to deal with she makes everything easy And simple
Had such a great experience with this company, they are quick to respond to all of your questions and needs and kept us very informed through the entire mortgage process. We worked with Taffy and she was awesome. I would definitely recommend this company to everyone.
We personally worked with Karen to get into our home. She was very informative and prompt to get information she didnt know off the top of her head. She helped us get our credit in a much better place and was patient with us while explaining all the small details of a credit score. She treated my husband and I like we were real people and not another number, even reassured me while i was over whelmed late at night. Im glad she "fell in my lap" when she did to walk us through our first home buying experience. I would recommend her and this company to any of my friends and family!
Chantelle B. went WAY above and beyond our expectations.
Amazing response times and way faster than imagined.
We went from making an offer on our home to closing in 19 working days!
She's got my business for life!
Ms. Taffy Hauck was great with helping us buy our first home. She was patient, and very helpful to my wife and I who were first time homebuyers. I would highly recommend working with her especially if you are a first time homebuyer!
Chantelle was fantastic. She made buying a home quick & easy!
First Access Mortgage did an amazing job with my home loan. The level of customer service and time to close the transaction was incredible. No hidden surprises!! I highly recommend First Access Mortgage.